Shipping & Returns

Shipping Policy:

1. Order Processing:

Orders are typically processed within 1-2 business days from the date of purchase, excluding holidays and weekends.

2. Shipping Methods:

We offer various shipping options, including standard, expedited, and express delivery. The available methods will be displayed during checkout.

3. Shipping Times:

Estimated shipping times are provided during the checkout process and may vary depending on your location and the chosen shipping method. Please note that shipping times are approximate and may be subject to delays beyond our control.

4. Shipping Fees:

Shipping fees are calculated based on your order's total weight, size, destination, and the chosen shipping method. You can view the shipping fees during the checkout process before finalizing your purchase.

5. Tracking Your Order:

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status and location of your package.

Return Policy:

1. Returns and Exchanges:

If you are not completely satisfied with your purchase, you may request a return or exchange within [insert number of days] days of receiving your order.

2. Eligibility for Returns:

To be eligible for a return or exchange, the item must be unused, in its original packaging, and in the same condition as when you received it. Some items, such as perishable goods, gift cards, and personalized/customized products, may not be eligible for return.

3. Return Process:

To initiate a return or exchange, please contact our customer support team at [insert contact information]. You will receive instructions on how to return the item. Return shipping costs may be the responsibility of the customer unless the return is due to an error on our part or a defective product.

4. Refunds and Processing:

Refunds will be issued to the original payment method within [insert number of days] days of receiving the returned item. Shipping fees are non-refundable unless the return is a result of our error.

5. Damaged or Defective Items:

If you receive a damaged or defective item, please contact our customer support team within [insert number of days] days of receiving the product. We will provide further instructions on how to return the item or obtain a replacement.

6. Return Shipping Address:

[Insert Return Shipping Address Here]

7. Cancellation Policy:

You may cancel your order before it has been shipped. Please contact us immediately if you wish to cancel your order.

By shopping with Humankind Design Co., you agree to abide by the terms and conditions outlined in this Shipping and Return Policy. We value your business and strive to provide the best customer service possible.